1. Introduction
FitBoard ("we", "us", or "our") operates the FitBoard platform at fitboard.space. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
2. Information We Collect
We may collect the following types of information:
- Account information: name, email address, password (hashed), profile photo, and role (trainer or client).
- Profile & coaching data: trainer bios, specialties, training and nutrition plans, workout logs, meal logs, progress entries, and messages between trainers and clients.
- Payment information: subscription tier and billing status. Payment card details are processed by PayPal — we do not store full card numbers.
- Usage data: IP address, browser type, pages visited, and interactions with the platform for security and analytics.
- Communications: messages you send through our contact form or newsletter signup.
3. How We Use Your Information
We use collected information to:
- Provide, operate, and maintain the FitBoard platform
- Facilitate connections between trainers and clients
- Process subscriptions and send billing-related communications
- Send transactional emails (invites, password resets, notifications)
- Respond to support requests and contact form submissions
- Improve our services and develop new features
- Detect, prevent, and address fraud and security issues
4. Sharing Your Information
We do not sell your personal data. We may share information only in these circumstances:
- Between trainers and clients: when you connect on the platform, relevant coaching data is shared between the parties involved.
- Service providers: trusted third parties that help us operate the platform (hosting, email delivery, payment processing).
- Legal requirements: when required by law or to protect our rights and safety.
5. Data Retention
We retain your account data for as long as your account is active. You may request deletion of your account by contacting us. Some data may be retained as required by law or for legitimate business purposes.
6. Security
We implement industry-standard security measures including encrypted connections (HTTPS), secure password hashing, and protected cloud infrastructure. No method of transmission over the internet is 100% secure; we cannot guarantee absolute security. See our Security page for more details.
7. Your Rights
Depending on your location, you may have rights to access, correct, delete, or export your personal data, and to object to or restrict certain processing. Contact us at support@fitboard.space to exercise these rights.
8. Cookies
We use essential cookies for authentication and session management. We do not use third-party advertising cookies.
9. Children
FitBoard is not intended for users under 16. We do not knowingly collect data from children. Contact us if you believe we have collected such data.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised "Last updated" date.
11. Contact Us
Questions about this Privacy Policy? Email us at support@fitboard.space or visit our contact page.